Shipping policy
Order Processing
All orders are processed within 1–2 business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Method
We offer Standard Shipping on all U.S. orders.
To ensure the fastest and most reliable delivery, orders may be shipped using different carriers and services depending on:
-
Package weight
-
Delivery destination
-
Inventory availability
-
Distance from the fulfillment center
We reserve the right to select the most efficient shipping carrier and service for each order.
Fulfillment Locations
Orders are shipped from our U.S.-based fulfillment partners.
In certain situations, inventory may be fulfilled from an alternate authorized warehouse to ensure product availability and faster delivery.
Estimated Delivery Time
Standard Shipping typically arrives within 2–5 business days after shipment.
Please note that delivery times are estimates and may vary due to carrier operations, weather conditions, peak seasons, or other unforeseen circumstances.
Tracking Information
Tracking details will be provided once your order has shipped.
Customers can use the tracking number to monitor the delivery status directly with the carrier.
Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us within 3 days of delivery.
We will work with the shipping carrier to investigate the issue and assist in finding a resolution. In some cases, we may offer a replacement or refund once the investigation has been completed.
If your item arrives damaged, please retain all packaging materials and provide clear photos to help us process your claim.
Shipping Delays
While delivery times are estimated and may occasionally be affected by carrier delays, weather conditions, or other factors beyond our control, we are committed to assisting customers with any delivery concerns.
If your order appears delayed, please contact us and we will promptly look into the matter.